At Centric Survey Supply we pride ourselves in the care of our customers. Our goal is to provide you with outstanding service and complete peace of mind. While all of our products are covered by the respective manufacturers warranty Carlson data collectors (Juniper products) have additional Warranty options available. Standard Warranty protects against any manufacturer’s defects, additional service plan options provide extended benefits and exceptional value, for those who want to maintain and protect their investment more fully.

Select the plan that best suits your needs. Plan benefits are shown in the table below.

GOLD: Enhance your benefits from the Standard Warranty for more coverage at an economical price. Reduce your total cost of ownership by adding normal wear
and tear coverage and guaranteed faster repair turn times to your standard product warranty.

PLATINUM: In addition to all of the benefits received from the Gold plan, full comprehensive coverage offers you unprecedented value and protection for any
accident that might occur. If it breaks, we’ll fix it. When your work is so important that you cannot be without a device, we will loan you one to use.

These Customer Care Plans are offered and implemented by Juniper Systems and are subject to their terms and conditions. Click here for details.

SKU: N/A Category:
Carlson Software logo


Standard GOLD Platinum
MFG defective parts & workmanship X X X
Online Portal for RMA requests X X X
Hardware, firmware & O/S updates X X X
Full function evaluation X X X
Technical Support via Phone or Email X X X
IOS Quality control environment X X X
Repair Turn time 10 day 3 day 1 day
Normal wear & tear (includes TS, X X
         keyboard and connector module)
Discount on parts not covered by plan 25% 50%
Free data recovery X X
Expedited return shipping 2 day 1 day
Accidental damage coverage X
Loaner unit option X
Premium screen protector package X
Dedicated service account manager for X
         qualifying customers

Additional information

Mini2 Controller Service plans

1 yr Ext Std. Warranty, 1 yr Gold Care, 3 yr Gold Care, 5 yr Gold Care, 1 yr Platinum Care, 3 yr Platinum Care, 5 yr Platinum Care


Carlson Software

Carlson Software logo


There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.